Mobile technology puts African business owners in the driving seat

Mobile technology puts African business owners in the driving seat
Published: 02 July 2015 (3343 Views)
JOHANNESBURG, South-Africa, July 2, 2015/ -- With smartphone penetration ramping up across Africa, the continent's businesses have an opportunity to use mobile technology to become more efficient, productive, and responsive in the way they do business.
 
According to the Ericsson Mobility Report for 2015, there were more than 910 million mobile subscriptions in Africa by the first quarter of 2015. A growing number of these mobile users are now walking around with powerful smart devices that give them access to apps and information wherever they are.

ERP - making collaboration easy

 
And that, in turn, creates new ways for organisations to interact with employees, suppliers, and other stakeholders. "We're seeing many organisations mobilise their enterprise resource planning (ERP) software, "says Keith Fenner, Senior Vice-President Sales - Sage ERP Africa & Sage ERP X3 AAMEA, Director and Head of Sage Middle East.
 
"Workers and managers are increasingly able to access ERP data on the road to serve customers, speed up decision-making, and save time."
 
For example, a salesperson can now easily check from a tablet or smartphone whether a product is in stock while on-site with a customer, says Fenner. They can capture the customer's details and initiate the order without leaving the customer premises, all leading to a faster and more seamless service.
 
"Mobile workers can now use their time between meetings and at airports more productively," he adds. "And they can access data on the spot so that they can react to opportunities and problems more rapidly. Of course, mobilising business processes also streamlines processes by allowing data to be captured in the field."
 
Accounting for all on the move
 
Sage Pastel Accounting General Manager, Daryl Blundell, notes that mobility is transforming smaller businesses. "An accounting solution with a good mobile app is a real boon for SMEs," he says. "Employees with mobile devices can be productive many more hours a week because they can work from anywhere in the world and can maximise what might otherwise have been wasted time waiting in airports and reception rooms."
 
He adds: "Sales people can take their tablets into meetings and give PowerPoint presentations, while MDs can quickly see the status of business KPIs on a real-time dashboard. And enterprise mobility can allow employees access to information on the fly, such as financial reports, stock orders, customer data and inventory lists.
 
"Customers can accept terms by physically signing the mobile device, so deals can be negotiated and closed in one meeting. Employees can keep up to date with work without returning to the office and stay up to date on relevant projects so deadlines aren't missed. What's more, it helps everyone achieve a healthy work-life balance."
 
Mobilising HR functions
 
Mobile technology is also helping HR departments to become more efficient and to build better relationships with employees. Gerhard Hartman, Head of Sage HR & Payroll's International Division, says that companies can now offer employee self-service (ESS) across mobile devices to streamline HR processes and engage employees more effectively.
 
"With mobile ESS, companies can enable employees to file leave applications, doctor's notes when they're ill, and expense claims - all from their mobile devices," he adds. "They can look up their payslips, change their personal details, and more, all without needing to do paperwork or phone the HR department."
 
Employees benefit from the convenience and access to information 24/7, while managers and the HR department can handle leave requests, expense claims, and other admin from their own mobile devices. The result is that everyone saves time and gets more done, says Hartman. "Accessing HR tools from your mobile simplify everyone's life - from the employee trying to figure out how many vacation days they have left to the HR team who should be focusing on strategy and value-add rather than on paperwork," he adds.


- APO

 0

You May Like These Videos

Comments

There are no comments.

Latest stories

VACANCY: Thomson Reuters Foundation is employing

by Mandla Ndlovu | 19 April 2019 | 112 Views

Mohadi goes to court, seeks protection against ex-wife

by Staff reporter | 19 April 2019 | 153 Views

Gukurahundi cannot be wished away: Williams

by Staff reporter | 19 April 2019 | 107 Views

ZANU PF MP and Zhuwawo agree with Chamisa

by Mandla Ndlovu | 19 April 2019 | 230 Views

Can Zimbabwe manage to de-dollarise?

by Victor Bhoroma | 19 April 2019 | 96 Views

Why Mthuli Ncube's new currency is likely to be doomed

by Martin Tarusenga | 19 April 2019 | 89 Views

Rebirth of the Zimdollar

by Paddington Masamha | 19 April 2019 | 105 Views

Gukurahundi healing, reconciliation timeframes set

by Staff reporter | 19 April 2019 | 84 Views

Angry Mnangagwa lashes 'unpatriotic and inhumane' forces

by Staff reporter | 19 April 2019 | 84 Views

India, UAE roped in to revive CAPS, Datlabs

by Staff reporter | 19 April 2019 | 72 Views

Zimbabwe civil servants demand fresh wage negotiations

by Staff reporter | 19 April 2019 | 72 Views

Police, courts corrupt, says Mnangagwa

by Staff reporter | 19 April 2019 | 73 Views

Welshman Ncube not presidential material, MDC structures

by Staff reporter | 19 April 2019 | 75 Views

'39 years on Matebeleland still lags behind'

by Staff reporter | 19 April 2019 | 73 Views

Mnangagwa, Mugabe carefully planned Gukurahundi genocide

by Staff reporter | 19 April 2019 | 74 Views

Mnangagwa's fear over Gukurahundi

by Staff reporter | 19 April 2019 | 76 Views

Mnangagwa to launch Command Bakeries across the country

by Staff reporter | 19 April 2019 | 73 Views

Fake projects scandal: MP Musikavanhu plots to steal CDF

by Staff reporter | 19 April 2019 | 87 Views

Zanu-PF youths in solidarity march

by Staff reporter | 19 April 2019 | 90 Views

Rigging, vote-buying alleged at MDC Alliance provincial congress

by Staff reporter | 19 April 2019 | 78 Views

Judge blasts State over Chivayo appeal

by Staff reporter | 19 April 2019 | 82 Views

Zimbabweans told to brace for thunderstorms, wet Easter

by Staff reporter | 19 April 2019 | 92 Views

Zimbabwe will rise again, dreams Mnangagwa

by Staff reporter | 19 April 2019 | 74 Views

Fire leaves Guinea Fowl High teachers homeless

by Staff reporter | 19 April 2019 | 79 Views

Bulawayo man found dead

by Staff reporter | 19 April 2019 | 71 Views

Mnangagwa's minister speaks on Gukurahundi, past conflicts

by Staff reporter | 19 April 2019 | 66 Views

Law student appeals for US$5 000 for medical bills

by Staff reporter | 19 April 2019 | 38 Views

Bulawayo residents resist cemeteries solar projects

by Staff reporter | 19 April 2019 | 68 Views

Death enroute to funeral

by Staff reporter | 19 April 2019 | 81 Views

Highlanders pummel Dembare Uhuru Cup

by Staff reporter | 19 April 2019 | 88 Views

Baby choked to death by maize grains

by Staff reporter | 19 April 2019 | 68 Views

Lupane East MP declared provincial heroine

by Staff reporter | 19 April 2019 | 73 Views

Zimbabwe trade deficit drops by 90%

by Staff reporter | 19 April 2019 | 66 Views

RTG shells out $2,5m on Bulawayo hotel rehab

by Staff reporter | 19 April 2019 | 61 Views

Beitbridge on massive expansion drive

by Staff reporter | 19 April 2019 | 61 Views

Council to oppose MDC by-election challenge

by Staff reporter | 19 April 2019 | 26 Views

Zanu-PF factional fights spill into court

by Staff reporter | 19 April 2019 | 33 Views