SA truck mishap caused internet blackout

SA truck mishap caused internet blackout
Published: 06 December 2017 (195 Views)
THE country was yesterday hit by an internet blackout that affected various sectors of the economy that largely depend on online connectivity for their operations.

The blackout started at about 11AM and mobile broadband services started operating at about 4PM with full internet access normalising around 6PM.

The blackout was reportedly caused by a truck that cut the fibre optic link that supplies the country in South Africa.

Traders were affected by the blanket disconnection as their clients could not make point of sale transactions because their machines were down.  Money transfer agencies like Western Union and MoneyGram were grounded as well.

"We were completely isolated from the outside world. I panicked. I have rarely been without internet when I need it. Today I realised how much our lives revolve around the internet," said Ms Zibusiso Blessings Dube of Mahatshula suburb. The Chronicle newsroom was inundated by callers who were eager to know what was happening.

"I can't access Twitter or WhatsApp, my main sources of information," lamented a caller who declined to give his name.

In an interview, the Minister of Information Communication Technology and Cyber Security Supa Mandiwanzira said Government was concerned about the blackout as it affected the running of the country's economy.

"We're very concerned as Government that the people failed to get service for most of the day and that has hugely affected business. Internet banking wasn't working, mobile banking wasn't working. A lot of travel agents had been complaining, they couldn't issue any tickets. Several Government services were not available because they are internet-based. So in way we are concerned to have such kind of a problem especially at this time," said Mandiwanzira.

He said the shutdown was caused by technical faults affecting local service providers.

Mandiwanzira said he had assigned the Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) to investigate the issue and put in place measures to forestall similar disruptions in future.

"I as the minister have been talking to Liquid Telecom and TelOne who told me that they had a connectivity problem in South Africa where their fibre optic cable was cut off by a truck 17KM into South Africa," said Mandiwanzira.

"But we would have expected that the redundant services should have sprung into action but it seems they had some problems but through the regulator we will look into what the problems were and how this can be avoided in future."

In a statement, TelOne apologised for the disruption in service provision saying it was normalising its internet connectivity services.

"This is due to faults that occurred on our main links through South Africa and Botswana. Our back-up link through Mozambique has remained active with limited connectivity.

"The link through Botswana has now been restored. We, however, still have limited connectivity as our major link through South Africa is still being worked on. Our partners and engineers are on the ground working to restore full service," said TelOne.

- chronicle

Tags: SA, Truck, Internet,
 0

You May Like These Videos

Comments

There are no comments.

Latest stories

Zanu-PF, MDC-T refuses to commit to gender equality

by Staff reporter | 22 April 2018 | 106 Views

Mukanya, Tuku collabo on cards

by Staff reporter | 22 April 2018 | 104 Views

LIVE: Highlanders vs Shabanie

by Staff reporter | 22 April 2018 | 105 Views

LIVE: Caps United versus Dynamos

by Staff reporter | 22 April 2018 | 124 Views

Fired nurses reapply

by Staff reporter | 22 April 2018 | 115 Views

Mr Chamisa, What Do You Stand For?

by Charles, Harare (student) | 22 April 2018 | 81 Views

Our government will prioritise rural development - Chamisa

by Fanuel Chinowaita | 22 April 2018 | 157 Views

Chipinge youths endorse Chamisa

by Fanuel Chinowaita | 22 April 2018 | 145 Views

Economy over politics, says Mnangagwa

by Staff Reporter | 22 April 2018 | 114 Views

'Thokozani Khupe, why bed an unrepentant tribalist?'

by Angela Takawira | 22 April 2018 | 169 Views

Man (30) kills drinking mate over puppy

by Simbarashe Sithole | 22 April 2018 | 96 Views

2018 polls: It's game on

by Staff rpeorter | 22 April 2018 | 75 Views

MDC-T hand behind nurses strike

by Staff rpeorter | 22 April 2018 | 84 Views

Mukanya has no intentions of dying in a foreign land

by staff rpeorter | 22 April 2018 | 75 Views

'Nedbank can help Zim economy'

by Staff reporter | 22 April 2018 | 79 Views

Diamond giant wants Zimbabwe gems

by Staff reporter | 22 April 2018 | 72 Views

Zimbabwe angling for $213bn diamond sub-sector

by Staff reporter | 22 April 2018 | 74 Views

Big welcome for Mukanya

by Staff rpeorter | 22 April 2018 | 73 Views

Mnangagwa doing things differently

by Staff reporter | 22 April 2018 | 86 Views

Sibusiso Moyo rallies nation, Diaspora

by Staff reporter | 22 April 2018 | 67 Views

Big Charlie needs your help

by Staff reporter | 22 April 2018 | 72 Views

Makamba plotting a smear campaign against Supa Mandiwanzira?

by Staff reporter | 22 April 2018 | 86 Views

470 000 houses to be constructed

by Staff reporter | 22 April 2018 | 65 Views

Zanu-PF, MDC-T receive $9m

by Staff reporter | 22 April 2018 | 92 Views

Dismissed nurses panic, end strike

by Staff reporter | 22 April 2018 | 43 Views

Bosso stalk elusive Shabanie

by Staff reporter | 22 April 2018 | 73 Views

SA firm applies for $200m Nkayi Road construction

by Staff reporter | 22 April 2018 | 32 Views

Bulawayo Chiefs shock FC Platinum

by Staff reporter | 22 April 2018 | 71 Views

Mnangagwa meets Russians

by Staff reporter | 22 April 2018 | 40 Views

Ex-bodyguard bares all on Nikita Mangena

by Staff rpeorter | 22 April 2018 | 116 Views

ZITF kicks off

by Staff reporter | 22 April 2018 | 36 Views

MDC-T congress endorses Dr Khupe

by Staff reporter | 22 April 2018 | 48 Views

Why Tuku may be more loved than Mapfumo

by Staff rpeorter | 22 April 2018 | 71 Views

WATCH: Triangle late comeback stuns Bulawayo City

by Staff rpeorter | 22 April 2018 | 71 Views

Omega Sibanda, Chiyangwa in Zanu-PF primaries

by Staff reporter | 22 April 2018 | 43 Views

Hlalani Kuhle project to be completed in 16 years

by Staff reporter | 22 April 2018 | 39 Views