SA truck mishap caused internet blackout

SA truck mishap caused internet blackout
Published: 06 December 2017 (277 Views)
THE country was yesterday hit by an internet blackout that affected various sectors of the economy that largely depend on online connectivity for their operations.

The blackout started at about 11AM and mobile broadband services started operating at about 4PM with full internet access normalising around 6PM.

The blackout was reportedly caused by a truck that cut the fibre optic link that supplies the country in South Africa.

Traders were affected by the blanket disconnection as their clients could not make point of sale transactions because their machines were down.  Money transfer agencies like Western Union and MoneyGram were grounded as well.

"We were completely isolated from the outside world. I panicked. I have rarely been without internet when I need it. Today I realised how much our lives revolve around the internet," said Ms Zibusiso Blessings Dube of Mahatshula suburb. The Chronicle newsroom was inundated by callers who were eager to know what was happening.

"I can't access Twitter or WhatsApp, my main sources of information," lamented a caller who declined to give his name.

In an interview, the Minister of Information Communication Technology and Cyber Security Supa Mandiwanzira said Government was concerned about the blackout as it affected the running of the country's economy.

"We're very concerned as Government that the people failed to get service for most of the day and that has hugely affected business. Internet banking wasn't working, mobile banking wasn't working. A lot of travel agents had been complaining, they couldn't issue any tickets. Several Government services were not available because they are internet-based. So in way we are concerned to have such kind of a problem especially at this time," said Mandiwanzira.

He said the shutdown was caused by technical faults affecting local service providers.

Mandiwanzira said he had assigned the Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) to investigate the issue and put in place measures to forestall similar disruptions in future.

"I as the minister have been talking to Liquid Telecom and TelOne who told me that they had a connectivity problem in South Africa where their fibre optic cable was cut off by a truck 17KM into South Africa," said Mandiwanzira.

"But we would have expected that the redundant services should have sprung into action but it seems they had some problems but through the regulator we will look into what the problems were and how this can be avoided in future."

In a statement, TelOne apologised for the disruption in service provision saying it was normalising its internet connectivity services.

"This is due to faults that occurred on our main links through South Africa and Botswana. Our back-up link through Mozambique has remained active with limited connectivity.

"The link through Botswana has now been restored. We, however, still have limited connectivity as our major link through South Africa is still being worked on. Our partners and engineers are on the ground working to restore full service," said TelOne.

- chronicle

Tags: SA, Truck, Internet,
 0

You May Like These Videos

Comments

There are no comments.

Latest stories

Tesla pfee in Zimbabwe

by Staff reporter | 20 October 2018 | 120 Views

Zimbabwean student use the old trick to get asylum in Ireland

by Staff reporter | 20 October 2018 | 139 Views

Joram Gumbo must leave office and face justice

by MDC Communications | 20 October 2018 | 124 Views

Zimbabwe teachers demand salaries in US$

by newzimbabwe | 20 October 2018 | 190 Views

'Chamisa's Alliance plotted a coup against Mnangagwa'

by Staff reporter | 20 October 2018 | 225 Views

Demand for Indian sex sweets rises

by Staff reporter | 20 October 2018 | 218 Views

'Chamisa won't be contested at congress' - no vacancy in MDC presidium

by Staff reporter | 20 October 2018 | 183 Views

Mthuli Ncube calls for political reforms

by Staff reporter | 20 October 2018 | 191 Views

Mnangagwa's minister exposed charging in USD refuses Bond notes

by Staff reporter | 20 October 2018 | 154 Views

Zimsec engages Deloitte And Touch over exam leaks

by Staff reporter | 20 October 2018 | 128 Views

The White Man who sent fear down Mugabe's spine

by Globe and Mail | 20 October 2018 | 121 Views

Human rights violations down in Zimbabwe

by Stephen Jakes | 20 October 2018 | 98 Views

Mliswa pleads with Finance minister to see importance of MPs vehicles

by Stephen Jakes | 20 October 2018 | 97 Views

Zimbabwe business are mercenaries out to loot the poor: MDC legislator

by Stephen Jakes | 20 October 2018 | 112 Views

Electric Tesla car causes stir on Zimbabwe social media

by Staff Reporter | 20 October 2018 | 115 Views

Zimbabwe army officers warned

by Staff reporter | 20 October 2018 | 136 Views

Biti savages Mthuli Ncube

by Staff reporter | 20 October 2018 | 108 Views

Zanu-PF backers justify army use of deadly force

by Staff reporter | 20 October 2018 | 114 Views

Zimbabwe tax system hit by low compliance levels

by Staff reporter | 20 October 2018 | 72 Views

Price controls, tinkering with the deck while the titanic is sinking

by Jacob Mafume, MDC National Spokesperson | 19 October 2018 | 231 Views

Man nearly killed over cooking oil

by Simbarashe Sithole | 19 October 2018 | 209 Views

Mnangagwa closing in on unscrupulous businesspeople

by Staff reporter | 19 October 2018 | 225 Views

Prophet sells congregant's vehicle

by Staff reporter | 19 October 2018 | 193 Views

Zanu-PF's Dexter Nduna confirmed Chegutu West MP

by Staff reporter | 19 October 2018 | 138 Views

Mnangagwa caps 1719 graduands

by Staff reporter | 19 October 2018 | 116 Views

ZCTU calls for resignation of Minister Gumbo

by Stephen Jakes | 19 October 2018 | 279 Views

Mnangagwa has to deliver and, urgently too

by Staff reporter | 19 October 2018 | 308 Views

Zanu-PF dictatorship, ideological dominance

by Vivid Gwede | 19 October 2018 | 228 Views

ZCTU, why spare Bulawayo council over rates hike

by Conway Tutani | 19 October 2018 | 207 Views

Motlanthe Commission risks playing into Zanu-PF agenda

by Staff reporter | 19 October 2018 | 226 Views

Councils challenged to generate own income

by Staff reporter | 19 October 2018 | 157 Views

Zimbabwe gender parity misses 50% mark, says Mohadi

by Staff reporter | 19 October 2018 | 117 Views

Zanu-PF official, sangoma jailed over pangolin scales

by Staff reporter | 19 October 2018 | 183 Views

Mliswa mocks Gender Commission

by Staff reporter | 19 October 2018 | 168 Views

Police harass senior Masvingo journalist

by Stephen Jakes | 19 October 2018 | 151 Views

Zimbabwe gold exports decline by 21%

by Staff reporter | 19 October 2018 | 174 Views