Zimra online system collapses

Zimra online system collapses
Published: 08 August 2017 (834 Views)
CLEARANCE of goods at the country's border posts has reportedly been at a standstill since Friday following a technical hitch with the customs and excise department's automated system, also known as Asycuda.

Scores of trucks were stuck at Beitbridge and other ports as shipping agents resorted to manual clearance of goods.

Zimbabwe Revenue Authority (Zimra) spokesperson Canisio Mudzimu confirmed the glitch in a statement yesterday, saying the problem had since been rectified.

"The technical problem was caused by some power outages, which affected part of Asycuda World's functionality. However, urgent maintenance work is being conducted in collaboration with the United Nations Conference on Trade and Development consultants," Zimra said.

"As you appreciate, Asycuda World enables clients to submit their customs documents to Zimra from anywhere in the world provided that one is registered with the authority and there is Internet connectivity at the place from which one will be transacting. Asycuda World enables pre-clearance of goods, which entails that importers can clear their goods before arrival at the port of entry as a way of facilitating smooth flow of cargo. Where the goods would not have been pre-cleared and the system is down, a business continuity process will be evoked to facilitate trade," said Zimra.

But truck drivers at Beitbridge Border Post complained that the fault had negatively affected them.

Shipping and Forwarding Agents' Association of Zimbabwe chief executive Joseph Musariri called on Zimra to timeously communicate with stakeholders when facing connectivity challenges.

"We appreciate Zimra's system which has made our job easier, but their network is not reliable and develops faults regularly," he said.

"We only urge Zimra to come public when such problems occur because there is confusion between us and our clients waiting for their goods," he said.

South Africa, whose customs and excise system is well-oiled, kept releasing trucks whose numbers kept swelling because they were not being released at the same speed as they came.



- newsday

Tags: Zimra, System, Online,
 0

You May Like These Videos

Comments

There are no comments.

Latest stories

Man ordered to pay Total Zimbabwe $30,000

by Staff reporter | 16 October 2018 | 34 Views

Sickness delays Mugabe ally's case

by Staff reporter | 16 October 2018 | 45 Views

UK announces big inrease in cost of its visas

by Staff reporter | 16 October 2018 | 37 Views

ZCC still want ED and Chamisa to reconcile - morbid clergy holding us back

by Patrick Guramatunhu | 16 October 2018 | 35 Views

How powerful is the Zimbabwe passport?

by CNN | 16 October 2018 | 44 Views

Meat price skyrockets by 100%

by Staff reporter | 16 October 2018 | 34 Views

Lets support the man on the ball

by Munya Shumba | 16 October 2018 | 100 Views

Seeking police clearance for jerry cans a new Mnangagwa madness

by Clr Jacob Mafume, MDC National Spokesperson | 16 October 2018 | 142 Views

Mthuli Ncube's desperate bid facing a sharp court challenge

by Staff reporter | 16 October 2018 | 110 Views

Chamisa reconfigures party structures

by Staff reporter | 16 October 2018 | 95 Views

Zanu-PF infighting takes witchcraft twist

by Staff reporter | 16 October 2018 | 183 Views

Pastor humbled by Zanu-PF readmission

by Staff reporter | 16 October 2018 | 73 Views

'Vehicle licensing to be decentralised'

by Staff reporter | 16 October 2018 | 63 Views

Undenge's fraud trial on controversial Chivayo deal fails to start

by Staff reporter | 16 October 2018 | 48 Views

Pokello parties with new love

by Staff reporter | 16 October 2018 | 39 Views

Mnangwagwa gets cholera vaccine

by Staff reporter | 16 October 2018 | 46 Views

Agricultural productivity a panacea to Zimbabwe's economic revival

by Elijah Chihota | 16 October 2018 | 53 Views

Zimbabwe has enough sugar to last 3 years

by Staff reporter | 16 October 2018 | 94 Views

Court test for Mthuli Ncube's unpopular tax

by Staff reporter | 16 October 2018 | 106 Views

Vacant Senate seats gazetted

by Staff reporter | 16 October 2018 | 92 Views

Zimbabweans rejected Mnangagwa in July, now economy rejects him too

by Stephen Jakes | 16 October 2018 | 114 Views

Minister clarifies on Mberengwa Police District Office establishment

by Stephen Jakes | 16 October 2018 | 84 Views

Mthwakazi Republic Party Warns ZANU PF Aligned Warvets

by Stephen Jakes | 16 October 2018 | 69 Views

Go Warriors Go

by Leonard Koni | 16 October 2018 | 74 Views

Foreign investment and the IMF will cripple Zimbabweans

by David Barber and Tendai Ruben Mbofana | 16 October 2018 | 86 Views

CIO competence questioned by RBZ Governor

by Staff reporter | 15 October 2018 | 353 Views

Thousands rush as Egodini offers job prospects

by Staff reporter | 15 October 2018 | 245 Views

Clashes mar distribution of presidential inputs

by Staff reporter | 15 October 2018 | 192 Views

Lobengula was King of both Matebeleland and Mashonaland

by Etiwel Mutero | 15 October 2018 | 203 Views

Mnangagwa calls forex dealers a security threat

by Staff reporter | 15 October 2018 | 196 Views

List of black market forex dealers circulating on social media

by Staff reporter | 15 October 2018 | 528 Views

Of the national flag, scarf and patriotism

by Nobleman Runyanga | 15 October 2018 | 204 Views

ZBC sues Tazzen Mandizvidza for $1m

by Staff reporter | 15 October 2018 | 232 Views